ROFUS is a register from the Danish Gambling Authority listing all players who seek automatic exclusion from all licensed gambling operators. It is done by clicking on ROFUS, present on the homepage of any gaming site. The exclusion may be temporal or permanent.
ROFUS cannot decide between an online casino provider and a player. However, the Player is free to address the Danish Consumer Complaints Board. In case the online gaming site has a license from elsewhere other than the gaming commission of Denmark, the Player is required to contact the country’s authority that issued the license.
Overview of the Danish Gambling Act
Danish Gambling Act is a section of a pact between the government and the rest of the political parties. The government at the time entailed the Conservative People’s Party and the Left Political Party. When the bill was on the negotiation table, there was a proposal by the minister of culture seeking to address the allocation of profits emanating from gambling. There was another proposal on Danske Spil A/S by the minister of finance. The current gambling law entails a combination of all those proposals.
The law seeks to liberate and modernize the gaming market in Danish partially. Therefore, it is possible to obtain licenses for online casinos and betting with a more liberal approach. Besides, the legislation seeks to protect vulnerable people and the young generation by moderating the consumption of gambling services. Besides, there is protection from exploitation and addiction to gambling. The law also aims at ensuring transparency, fairness, and preventing crime.
Klasselotteriet and Danske Spil are amongst the providers of the lottery in Danish. Monopolized games have to be clearly distinguished from liberalized ones to provide the services to continue securely. That way, there is a controlled market that is free and competitive amongst the licensed commercial game providers. Danske Spil provides horse and dog racing.
The gambling legislation unifies and simplifies the rules overseeing the games. The gambling authority is under the Ministry of taxation in the country. Its responsibility includes administering and giving licenses in addition to keeping an eye on the gaming market. The bill comes with measures to prevent blockage of payments, disruption of the internet, and maintenance of the advertisement ban. The bill’s adoption was in June 2010, while the gaming law became effective in January 2012.
Regulation on Advertisements
There are two categories of the rules on advertisements of both online and land-based casinos. There is one that includes regulations on all sorts of marketing, while the other applies to the game alone. Danish marketing practices law enshrines marketing legislation. There are areas where aggressiveness in the marketing of gaming products may result in increased consumption and dependency. In such areas, the provision of games is deemed sensitive. Therefore, it’s critical to limit marketing that exceeds the stipulations on the marketing practices law. The gambling authority has issued guidelines on the marketing of bonus offers through the stipulations of online casinos and betting. Under Danish law, it’s a criminal act to advertise illegal gaming. Any violator may be subject to imprisonment or fines, and it applies to all those who target the Danish market in their marketing.
Amendments on the Act
Since the publication of the guides and the legislation, there have been only minor amendments focusing mainly on the interpretations. To register on a site belonging to a licensed operator, the Player has to use “NemID”; an OCES-standard encrypt authentication system. It’s through it that the player logs in any time they wish to play.
In March 2014, a public forum sought to address the issue of the new and updated technical documents and certification. If there should be changes on the NemID as a requirement and the possibility of using more situational access without compromise on safety. There was also a consideration by the authority on whether there should be an exemption from the use of NemID, in case the encryption fails.
There was a requirement that all parties holding licenses consider implementation and migration to a new JavaScript solution by the end of 2014. Therefore, logins needed to have digital signature support.
Licensing
The gaming authority in Denmark offers two distinct licenses on online gaming. There is an online casino license and a betting license. The online betting and land-based casinos both require the betting license. The license can also include Greenland, and once approved, it has a validity of 5 years. There is no limit on the number of licenses that a party can hold.
The license for a land-based casino has a validity of 10 years. The number of these casinos has restrictions from the gaming commission.
Licensing of Online Casinos
The gambling authority works hand in hand with the Danish Ministry of taxation and consumer ombudsman to regulate the gaming market. The commission scrutinizes both the land-based and online gambling. In addition to the collection of gaming levies, the Ministry of taxation also has the authority to inspect entities and register the license holders with the Danish Consumer Ombudsman’s assistance.
The online casino license applies to the operators of sites that provide online gaming activities. It covers Blackjack, Roulette, Poker, Punto Banco, Baccarat, and machine games. Games of chance are in monopoly category and, therefore, are not part of online casinos.
Login Requirements
The new gaming legislation of 2012 requires the players to use a digital signature when logging to their accounts. Therefore, there is no alternative in registration and logging in other than through NemID: any online casino with no NemID is considered unlicensed and not legal to advertise to the Danish players. Besides, to access the online gambling platforms, the players have to be 18 years and above.
Conclusion
The Danish Gaming Authority does not process the Player’s grievances and disputes. The Player has to take any grievances to the license, who is supposed to handle it within 14 days. After the lapse of the period, the Player can communicate with the online gaming site, urging the complaint’s processing.
There is one remarkable rule that any player should appreciate from the new gaming legislation. It states that winning chances have to be correct and fully detailed, meaning there is no deception of more likely winnings than reality. Besides, all information on the bonus must be clearly stated so that the Player understands fully without ambiguity. The payment of the bonus is immediate once they have met the terms. It’s a requirement that they do so within 60 days.
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